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Design Sprint Masterclass
Getting started
Start here! (5:02)
History of the Design Sprint with Jake Knapp (33:17)
Resources to get you started
Sprint Preparation Guide
Facilitator's Slide Deck (Powerpoint, PDF & Keynote)
Facilitator's Daily Checklist
Before the Sprint
Introduction (3:22)
What is a design sprint? (10:46)
What problems should you solve in a Sprint? (2:39)
How to choose the right people for the Sprint team (4:29)
Preparation & research before Monday (6:56)
Materials (6:56)
Common Questions & Pitfalls (4:44)
Day 1 - Alignment & Solution Sketching (team workshop)
Introduction (1:16)
Kickoff (setting the scene) (0:48)
Expert Interviews (7:14)
Expert Interviews: An Update! (3:46)
Finding the Most Important Challenges (HMW Voting) (4:17)
Long Term Goal & Sprint Questions (12:45)
How Might We vs. Can We Questions (3:20)
Drawing the Map & Choosing the Target (12:00)
Lightning Demos (7:00)
Concept Sketching (in 4 parts) (16:00)
Common Questions & Pitfalls (10:13)
Day 2 - Deciding and Storyboarding (team workshop)
Introduction (1:30)
Concept Voting (7:32)
Solution Presentation (5:15)
Straw Poll & Decider Vote (5:59)
User Test Flow (pre-storyboarding exercise) (10:47)
Drawing the Storyboard (7:50)
Common Questions & Pitfalls (7:28)
Day 3 - Prototyping
Introduction (0:53)
Prioritising Key Screens from the Storyboard (1:00)
Delegating and Assigning Tasks (2:17)
Tools and Techniques (3:28)
Non-Digital Prototypes (2:31)
Common Questions & Pitfalls (8:54)
Day 4 - User Testing
Introduction (0:44)
Recruiting User Testers (4:58)
Qualifying User Testers (4:07)
Scheduling the Tests (3:31)
Preparing for the interviews (2:23)
Tools and Setup (2:03)
Conducting the Interviews (4:07)
Common Questions & Pitfalls (5:26)
After the Sprint
Introduction (1:58)
Summarising the Results (2:51)
Checking-back (Following Up) (1:21)
Common Questions & Pitfalls (7:53)
The Iteration Sprint
Why do an Iteration Sprint? (1:02)
How the Iteration Sprint Works (2:54)
Common Questions & Pitfalls (6:07)
Downloadable Resources
Sales Pitch Creation Guide
On-boarding the client - Email template
User Tester Recruitment Guide
User Tester Recruitment - Email sample
Delivery Summary Template
Advanced Facilitation
Introduction (1:04)
Setting Expectations (4:12)
Showing Examples (2:00)
Dealing with Skeptics and Trouble Makers (6:12)
Staying on Time (2:15)
How to Choose the Right Number of Dots (4:23)
Maintaining the Groups Energy Levels (3:11)
Common Questions & Pitfalls (5:19)
Q&A with Jake Knapp
Can you use the Sprint for complex enterprise products? (4:29)
What if your team comes to the Sprint with pre-conceived assumptions instead of user research (6:59)
How do you deal with people who are very protective of their ideas? (5:50)
Do you have to be experienced and/or charming to be a good facilitator? (3:20)
What if the client already has an idea of what they want to prototype when they come to the Sprint? (3:29)
Can you use Design Sprints for Marketing campaigns? (3:43)
Live Q&A's (Optional)
Selection of LIVE Q&As
BONUS: How to convince your team (or client) to do a Design Sprint
BONUS: Remote Design Sprint Masterclass
BONUS: AJ&Smarts sales process (5:12)
Insights from Jake Knapp
Sprint Story: Slack (5:57)
Sprint Story: Savioke (14:49)
Congratulations! You're Done!
Congratulations and thank you from AJ&Smart (3:04)
CONGRATS from Jake Knapp *NEW* (3:38)
How do I get a certificate, and what do I do with my life now?!
Remote workshop tools
Setting up for a Remote Design Sprint (12:14)
Remote Design Sprint - Live Q&A with Jonathan Courtney and Tim Hoefer (70:49)
The Ultimate Guide to Remote Design Sprints
How do you deal with people who are very protective of their ideas?
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